Returned products must meet specific criteria to be accepted, which includes being unused, undamaged, and returned in their original packaging unless you're returning a defective item.
You are responsible for covering the shipping costs when returning products, and we do not reimburse shipping costs unless you're returning a defective item.
Your refund will be processed within 30 days after we receive the returned product.
Typically, returns reach our warehouse within 14 to 30 days from the shipment date.
Please note that a refund may be declined if we determine that the returned product was not defective as originally claimed, and it was opened or used before being returned.
Please note that a refund may be declined if we determine that the returned product was not defective as originally claimed, it was opened or used before being returned, or if the returned items do not match what was originally purchased.